Our rugs are carefully packed in suitably sturdy packaging, ensuring safe transport. We deliver worldwide free of charge. We will provide all the necessary paperwork for customs clearance in countries that require it. In some countries, we can also assist with this process and offer a door-to-door service.
We can provide a white-glove service upon request. This includes the opening of the packaging, displacement of the existing furniture, rug installation and replacement of furniture.
For unusual installations such as staircase carpets, specific technical know-how is required. We can provide this service, respecting the existing stair rails and working around fire traps or any other element to deliver the perfect result.
Please refer to our Rug Cleaning Instructions for full details. This guide provides a list of the most common stains and their corresponding cleaning instructions.
After a few years, a deep cleaning is necessary. This should be performed by a professional. We can arrange this service for you upon request.
In the event of damage to your rug, we provide an expert service specialised in luxury rug repair – this includes complex repairs for antique rugs. We will aim to return your rug to its original appearance with the utmost care and expertise.
Our team of experts are always happy to answer any questions you may have on our range of luxury rugs.GET IN TOUCH
If you would like to learn more about Sahrai, or would like to discuss ways of enhancing your project, request a complimentary consultation.MAKE A BOOKING
See what makes Sahrai rugs exceptional across all our collections.CLICK HERE